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PERMANENT MAKEUP
INFO PACKET
Hello Gorgeous!
Thank you so much for trusting us with your beautiful face!
Prior to booking an appointment, we ask that all Brown Sugar Brows & Beauty
clients read and review the information below in full to ensure they are properly informed about our policies, forms, frequently asked questions, and more.
It is a lot of information, but it’s very important that each client understands everything prior to booking an appointment.
Please let us know if you have any questions or concerns about anything!
We look forward to seeing you soon : )
x o x o,
Flo
Brown Sugar Brows & Beauty
Ombre Powder Brows
What are they?
All of the techniques we offer are considered permanent
makeup, or tattoos, to help make you look younger,
more refreshed, and more put together with NO effort!
This technique is done with a small machine that gently inserts pigment into the skin that looks very soft and misty. No hair strokes are placed, so the brow is fully covered with a light color, and a little pigment is placed at the start of the brow for a soft look. This does not look like old traditional block brows! It’s soft and pretty, like a light makeup fill.
• No hair strokes are created
• Lasts longer than the other techniques
• Minimal trauma to the skin
• Fewer touch ups required
• Great for all skin types
Specifically, all of our permanent brow makeup
techniques involve the insertion of ink into the skin to
create a natural-looking eyebrow.
Because this procedure results in eyebrows that will be
on your face for a while, it's vital that you
understand exactly how all this works so you can make
the right decision. We look forward to earning your
trust and this information packet is the first step!
C A N D I D A T E S
Who is a good candidate?
The simple answer is, anyone that wants to have full, beautiful
brows all day, every day! That would include busy parents or
business people who don’t have much time to apply brow make up,
active people who don’t want to worry about sweating off makeup
while working out or swimming, or any person who struggles with getting
that perfect shape that the celebrities and YouTube makeup artists
always seem to have.
Other clients include Cancer survivors, those suffering from scarring, Trichotillomania, Alopecia, or other diseases and disorders that have led to natural hair loss. Let Brown Sugar Brows & Beauty do
all the work for you! .
C A N D I D A T E S
Who may NOT be a candidate?
Anyone who:
Takes blood thinners
Suffers from skin irritations near the area such as sunburn or Psoriasis
Takes sun-sensitizing medications (including but not limited to
Retinol/Retin-a/vitamin A) – these need to be stopped at least 2
weeks before the appointment)
Has had Botox within the last 2 weeks
Has used Accutane within the previous year
Has a history of keloid scarring
Has auto-immune deficiencies​
Have Hepatitis or HIV/AIDS
Suffers from severe acne
Pregnant women
Nursing women should discuss this with their doctor
People with conditions that cause them to bleed very easily
People actively undergoing cancer treatment
People with prior permanent makeup must text or email CLEAR, EVENLY-LIT photos of the area to us and get written approval BEFORE scheduling an appointment to ensure we are able to cover the existing work. Not all previous work can be covered.
***If you do not send photos of your previous tattoo work to us before booking an appointment as required, you are agreeing that your appointment may be canceled on the spot and you will lose your deposit***
Please send 3 photos just like the below examples.
*These photos will not be posted or shared anywhere, so please no makeup, selfie poses, filters, photo cropping, etc.
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If you are dealing with any of the things on this list, please call 352.575.9334
us to discuss!
BOOK AN APPOINTMENT
Once you have reviewed the information in this packet, ask us any questions, and then you may choose your appointment time and date. A credit/debit card is required to be left on file to secure your appointment.
Remember to bring your photo ID to your appointment.
Also, it’s essential that we book your touch-up appointment
at the end of your initial appointment! This is to ensure
that you get a date and time that works for you before our
schedule books up. The touch-up appointment should be 6-8
weeks after your initial appointment.
Lastly, if you have had prior permanent makeup please do not book an appointment without sending an email/text of your brows (front, left, and, right profiles) to flo@brownsugarbrows.com or text 352.575.9334.
No matter how long ago it was or how faded it looks to you. We cannot cover some of the eyebrow tattoos that we see, and we may need them to be corrected or removed/lightened prior to your appointment. We need to ensure you have the results you deserve.
Thanks!
Please note that children are not allowed in the salon for safety reasons. Unfortunately, if you arrive at your appointment with children you will be asked to reschedule your appointment.
POLICIES
Prior Permanent Makeup
By consult only. Sometimes we cannot work over other artists' work.
Please contact us to discuss BEFORE booking. If you have ever had
permanent makeup before, you must let us know prior to booking so we
can make sure it can be covered. Failure to do so may result in
disappointment and loss of deposit if you arrive to your appointment and
it cannot be covered.
Payment Policy
Brown Sugar Brown & Beauty accepts all major credit cards, debit cards, Zelle, AfterPay, and cash (preferred). No checks or money orders. Please
review our cancellation policy below before booking.
Cancellation Policy
Please read this policy before booking any appointments at Brown Sugar Brown & Beauty to make sure you fully understand. We are ever so grateful for our wonderful clients, timely and efficient service is necessary for us to provide
outstanding customer service. If you fail to comply with these policies we
are unable to service everyone in a fair and efficient way.
Customer satisfaction is our highest priority, and these policies exist to give all
clients the absolute best experience possible. We are so thankful for your
business and welcome any inquiries about this policy!
For all permanent makeup appointments, a 48-hour notice is required
to cancel or reschedule your appointment. We just ask that you please
call and let us know, (voice mail if necessary), text, or email us at least 48
hours prior to your appointment time to cancel or reschedule. Should
you fail to cancel or reschedule your appointment at least 48 hours
before your appointment, you will be charged 50% of the service using the card on file. Should you wish to reschedule your appointment at that point, you definitely can! You will have to pay another non-refundable deposit to book
another date.
Should you cancel or reschedule your appointment within 12 hours of
your appointment, or no show, you will be required to pay 100% of your missed appointment cost before you can re-book with us.
Cancellation Policy
If you are over 15 minutes late to any appointment, you will be asked to
reschedule, and the same policies above will apply. This is because all
clients receive thorough consultations and detailed, precise work. As a
result, we will not rush your appointment or others. Therefore, if you are
more than 15 minutes late to your appointment you you will be required to pay 100% of your appointment before you can re-book. There will be no exceptions to this policy. By booking your appointment with Brown Sugar Brows & Beauty, you acknowledge that you have read, understand, and agree to the Cancellation Policy.
FAQ's
Are you certified and licensed to operate?
Yes! Brown Sugar Brows & Beauty is a licensed tattoo studio and all working artists are certified permanent makeup artists. All artists have received extensive training and certification in Blood Borne Pathogens as deemed necessary for tattoo artists by the Occupational Safety and Health Administration. It’s crucial that you choose not only a certified permanent makeup artist but also a licensed one to ensure your health is protected!
Do I need to shave or wax my brow hair?
No! We will shape your eyebrows as needed with threading, shaving, and/or tweezing, and choose a color pigment that blends seamlessly with your natural brows. If you have a lot of brow hair it may be useful to have your brows waxed no later than a week before your appointment – but that is optional.
How are Ombre Powder Brows different than a traditional eyebrow tattoo?
The most common type of traditional eyebrow tattoo involves the use of a lot of
pigment and a block-style brow, which leaves the client with a dark outlined eyebrow and no depth. These often fade to really unflattering colors. Brown Sugar Brows & Beauty services leave the client with natural-looking eyebrows that look real! A careful selection of pigment is chosen to give depth and shape so that the natural brow hairs and permanent makeup blend seamlessly. Note that everything we do looks natural, but all permanent makeup is still a tattoo. There are just dozens of techniques.
FAQ's
Does it hurt?
Every client is different and pain tolerance varies by client. Most clients describe the pain level as minimal and find tweezing and threading more uncomfortable. At Brown Sugar Brows & Beauty, we use the best topical lidocaine cream available to minimize discomfort. That being said, this is still a tattoo. You will typically feel some discomfort. Based on experience, we would describe the feeling as a slight burning, astringent-like sensation. Very tolerable and worth it!
How long does it take?
The process takes around 2-4 hours from the moment you walk in the door to the completion of your beautiful new brows. The first hour or so is spent designing your new brows. There is no downtime! Occasionally, some clients will have some slight redness and swelling around the area which is very normal and will subside within a couple of hours. Most clients go on about their normal day when they leave their appointment.
What is the healing process?
Some swelling and tenderness after the procedure is normal and may last a day or so, depending on the client. Your new brows will appear DARKER, WIDER, AND SHARPER than the way they will heal. This is especially true for days 2-5. This is harder for some clients than others. Clients who rarely wear makeup may find that they don't like how their brows look on these days because they are too intense. That's normal! The pigment is sitting on top of the skin and has not yet settled into your face. As your skin heals over the tattoo, your brows with lighten and soften. This process takes about 7 days or so on average. It’s important to follow all after care instructions and to attend the required follow up appointment to make the finishing touches to your new brows!
Your healing is only about 50% in our control. Once you leave it's up to you to be
diligent about following the instructions you're given to get the best result! And no matter how great they look, it's important to come for your touch up appointment to get the final result. This is a 2 step process, so even if you have some things you want to tweak after the first appointment, no worries! We will continue to work on your brows at your touch up.
FAQ's
How long does it last?
This will vary by client. If aftercare instructions are followed diligently, your new
brows will last 2-3 years on average before they're mostly faded; 18 months is average. For some people, their brows will last even longer, and for some less. Certain factors such as sun exposure and tanning beds, getting chemical peels, oily skin type, bleeding, etc., will affect whether your brows will last on the higher or lower end of the expected 2-3 years. We recommend one touch-up at around 18 months to keep the color fresh. Coming more often increases the risk of scar tissue or causing your brows to look unnatural.
Will it look natural?
Absolutely! The techniques used at Brown Sugar Brows & Beauty create realistic, simulated powder fill that looks just like a real eyebrow! Your brows can be as big and bold or as soft and subtle as you like!
What if my brows are fading faster than I’d like?
We will revisit aftercare and lifestyle to make sure that is not the issue. If not, it’s
likely that you need to go darker and fuller at your touch-up.
What if I have concerns about my brows after they heal?
Complete customer satisfaction is our goal! If you have concerns about your brows after they've healed please call us right away so we can discuss! We are here to help, don't be shy!
Pricing
*Please note that pricing is subject to change. All New Client Permanent Makeup appointments do not include the 6-8 week touch-up.
Artist: Flo
Services: Ombre Powder Brows
Current price (Virgin brows): $450
Prep
Preparation is key in order to get the best results.
Follow the steps below for the best results, including before all touch ups.
Avoid alcohol, caffeine, Aspirin, or Ibuprofen for 24 hours
before the procedure.
Because Botox can alter the position of your brows, it
should be performed at least 2 weeks prior to your appointment.
Discontinue Vitamin A/Retinol/acids/chemical peels/harsh products at least two weeks prior to treatment.
Discontinue Fish Oil or Vitamin E one week prior to treatment.
Thoroughly read all the forms given to you at the time of
your appointment and ask any questions you may have.
Be sure to advise us of any allergies, medical conditions, prior permanent eyebrow make-up, and prescriptions you take prior to your appointment.
PMU Prep
Aftercare
It usually takes around 7-10 days for the skin to heal. However, you should
follow Aftercare until your skin is completely healed. Your skin is healed when all flaking and/or scabbing is gone!
Day of treatment: ABSORB
With medium pressure, blot the area with a clean tissue to absorb excess
lymph fluid. Do this every 5 minutes for the full day until the oozing has
stopped. Removing this fluid prevents the hardening of the lymph, thus
helping to prevent scabbing. Blotting is key!
Days 2-10 (until the scabbing stops): WASH
Gently rinse your eyebrows each morning and night with water and gentle soap. With a light touch, use your clean fingertips to gently
cleanse the eyebrows. Rub the area in a smooth motion for 10 seconds
and rinse with water ensuring that all soap is rinsed away. To dry, gently
pat with a clean tissue or air dry.
DO NOT use any cleansing products containing acids (glycolic, lactic,
or AHA), or any exfoliants.
Apply a rice grain amount of Aquaphor with a cotton swab and spread it
across the treated area only as needed. Be sure not to over-apply as this
will suffocate your skin and delay healing. The ointment should be barely
noticeable on the skin. Never put the ointment on a wet or damp tattoo.
Do not rub or pick at your brows. This can cause scarring, blurring,
and/or infection. Should there be any scabbing, let them fall off
naturally.
Aside from your daily gentle washes as noted above, do not soak your
brows in water until healed (ex. bathtub, sauna, pool, or hot tub). When
washing your face, wash around the brow area. Showers are
fine, but limit them to five minutes to prevent too much steam around
the brow area.
Avoid facials, chemical treatments, and Botox for 2 weeks.
Customer Service Promise
Please know that at Brown Sugar Brows & Beauty, your
satisfaction is our priority. If something
doesn’t seem right with your brows,
please contact us right away so we
can help!
Note that it’s critical that you follow the
aftercare perfectly to make sure your
results are as expected and long-lasting.
Ready to transform your brows?
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